Last Updated: September 22, 2026

Coastline Home Repair respects your privacy and is committed to protecting the information you provide when

using our website.

This Privacy Policy explains what information we may collect, how we use it, how we

protect it, and the choices you may have regarding your information.

By using the Coastline Home Repair website, you agree to the practices described in

this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Information You Provide Directly

When you submit a contact form, request an estimate, schedule a service, or otherwise

contact us, we may collect:

•  Name

•  Phone number

•  Email address

•  Property address

•  Mailing address, if provided

•  Details about your repair or service request

•  Preferred service dates or times

•  Information about your property

•  Photographs or videos you voluntarily submit

•  Any other information you choose to provide

Please do not submit sensitive personal information through our website unless we

specifically request it.

Automatically Collected Information

When you visit our website, certain information may automatically be collected through

your browser or device, including:

•  IP address

•  Browser type

•  Device type

•  Operating system

•  Pages visited

•  Date and time of visits

•  Referring website

•  General website usage information

•  Information about how you interact with our website

  This information is generally used for website functionality, security, analytics, and

improving our services.

2. How We Use Your Information

We may use the information we collect to:

•  Respond to questions and service inquiries;

•  Contact you regarding requested services;

•  Prepare or provide estimates;

•  Schedule appointments or service calls;

•  Communicate regarding an existing project;

•  Provide and manage services;

•  Process payments, when applicable;

•  Send service-related communications;

•  Improve our website and customer experience;

•  Understand website traffic and usage;

•  Maintain website security;

•  Prevent fraud, misuse, or unauthorized activity;

•  Maintain business records; and

•  Comply with applicable laws and legal obligations.

We will not use information submitted through our website for purposes unrelated to our

business operations without a lawful basis or your consent when consent is required.

3. Communications and Marketing

If you provide your contact information, Coastline Home Repair may use it to respond to

your inquiry or communicate with you about services you have requested.

If you separately choose to receive marketing communications from us, you may

unsubscribe from promotional emails or other marketing communications at any time by

following the unsubscribe instructions included in those communications or by

contacting us directly.

You may continue to receive non-promotional communications that are necessary to

provide services you have requested, such as appointment confirmations, project

updates, invoices, or other service-related messages.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may help us:

•  Keep the website functioning properly;

•  Remember certain preferences;

•  Understand how visitors use the website;

•  Measure website performance;

•  Improve website content and functionality; and

•  Understand the effectiveness of marketing efforts.

You may be able to control or disable certain cookies through your browser settings.

Disabling cookies may affect some website functionality.

5. Analytics and Website Services

We may use third-party services to help us understand website traffic, improve website

performance, or measure marketing effectiveness.

These providers may collect information about your interaction with our website in

accordance with their own privacy policies.

Examples may include website analytics, advertising, hosting, scheduling, payment-

processing, customer-management, or communication platforms.

We encourage you to review the privacy policies of third-party services when applicable.

6. Information Sharing

Coastline Home Repair does not sell your personal information.

We may share information when reasonably necessary to operate our business, provide

requested services, or comply with legal obligations.

For example, we may share information with:

•  Employees and authorized representatives;

•  Contractors or subcontractors working on your project;

•  Service providers who assist with website hosting, technology, scheduling,

• communications, payments, or business operations;

•  Professional advisors, such as attorneys, accountants, or insurance providers;

•  Government agencies or authorities when legally required; and

•  Other parties when necessary to protect our rights, property, customers,

  employees, or the public.

We do not authorize third parties to use your personal information for purposes

unrelated to the services they provide to Coastline Home Repair, except as otherwise

permitted or required by law.

7. Service Providers

We may use third-party companies to help operate our business and website.

These providers may have access to personal information only to the extent reasonably

necessary to perform services on our behalf.

Examples may include:

•  Website hosting providers;

•  Email and communication platforms;

•  Scheduling software;

•  Payment processors;

•  Customer relationship management systems;

•  Analytics providers;

•  Cloud storage providers; and

•  Marketing platforms.

These providers may maintain their own privacy policies governing their handling of

information.

8. Payment Information

If you make a payment through a third-party payment processor, your payment

information may be collected and processed directly by that provider.

Coastline Home Repair generally does not need to store your complete credit or debit

card number.

Payment processors may collect information such as payment card details, billing

information, transaction information, and other information necessary to process your

payment.

Their use of your information is governed by their applicable privacy policies and terms.

9. Property Information and Photographs

Because Coastline Home Repair provides home repair and related services, customers

may voluntarily provide information about their property, including photographs or

videos.

This information may be used to:

•  Evaluate a service request;

•  Prepare an estimate;

•  Plan or perform work;

•  Document project conditions;

•  Communicate with customers;

•  Maintain project records; and

•  Resolve questions or disputes regarding services.

  Coastline Home Repair will not intentionally use identifiable customer property

photographs for public marketing purposes without appropriate authorization.

10. Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our

website.

If you believe a child has provided personal information to us through the website,

please contact us so we can take appropriate steps.

11. Data Security

We take reasonable administrative, technical, and organizational measures designed to

protect personal information against unauthorized access, disclosure, alteration, or

destruction.

However, no website, electronic transmission, or storage system can be guaranteed to

be completely secure.

You acknowledge that information transmitted over the internet may carry inherent

security risks.

12. Data Retention

We may retain personal information for as long as reasonably necessary to:

•  Provide requested services;

•  Maintain customer and business records;

•  Complete transactions;

•  Resolve disputes;

•  Enforce agreements;

•  Meet accounting, tax, legal, regulatory, or insurance requirements; and

•  Protect our legitimate business interests.

  When information is no longer reasonably necessary, we may delete or securely

dispose of it in accordance with our business practices and applicable law.

13. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal

information.

These may include the ability to:

•  Request access to personal information we maintain about you;

•  Request correction of inaccurate information;

•  Request deletion of certain information;

•  Opt out of certain marketing communications;

•  Ask questions about how your information is used; and

•  Exercise other rights provided by applicable law.

To make a privacy-related request, please contact us using the information provided

below.

We may need to verify your identity before completing certain requests.

14. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to these

signals, our website may not respond to every browser-based Do Not Track request.

15. Third-Party Links

Our website may contain links to third-party websites, applications, social media pages,

or other services.

Coastline Home Repair is not responsible for the privacy practices or content of third-

party websites.

We encourage you to review the privacy policies of any third-party website you visit.

16. Social Media

Coastline Home Repair may maintain social media accounts or provide links to social

media platforms through our website.

If you interact with us through a social media platform, your activity may also be

governed by that platform’s privacy policy and terms of service.

Information you publicly post on social media may be visible to others.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business,

website, technology, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this

Privacy Policy.

Your continued use of the website after an updated Privacy Policy is posted constitutes

acceptance of the revised policy to the extent permitted by applicable law.

18. Contact Us

If you have questions about this Privacy Policy or how Coastline Home Repair handles

personal information, please contact us:

Coastline Home Repair
160 Wetlands Industrial Drive
Conway, SC 29526
Phone: 843-877-6726

Coastline Home Repair respects your privacy and is committed to protecting the information you provide when using our website and communicating with us.

What Customers Can Expect From Our Text Messages

If you provide your phone number to Coastline Home Repair, we may use text messages to communicate with you regarding services you have requested or ongoing projects.

Text messages may include:

* Appointment confirmations and reminders
* Estimate and service-related updates
* Project updates
* Scheduling information
* Invoices and payment-related communications
* Customer service communications
* Other messages necessary to provide or manage requested services

Message frequency will vary depending on your interactions and the services you receive. You may continue to receive non-promotional messages that are necessary to provide services you have requested.

If you separately choose to receive promotional or marketing communications, you may opt out at any time.

What Information We Collect

Depending on how you interact with Coastline Home Repair, we may collect:

* Name
* Phone number
* Email address
* Property address
* Mailing address, if provided
* Details about your repair or service request
* Preferred service dates or times
* Information about your property
* Photographs or videos you voluntarily submit
* Service and project history
* Payment or transaction information when applicable
* Any other information you choose to provide

When you visit our website, we may also automatically collect information such as your IP address, browser type, device type, operating system, pages visited, dates and times of visits, referring website, and general website usage information.

Please do not submit sensitive personal information through our website unless we specifically request it.

How We Use Your Information

We may use the information we collect to:

* Respond to questions and service inquiries
* Contact you regarding requested services
* Prepare and provide estimates
* Schedule appointments and service calls
* Communicate regarding an existing project
* Provide and manage services
* Process payments, when applicable
* Send service-related text messages, emails, and other communications
* Provide customer support
* Improve our website and customer experience
* Maintain website security
* Prevent fraud, misuse, or unauthorized activity
* Maintain business and customer records
* Comply with applicable laws and legal obligations

We will not use information submitted through our website for purposes unrelated to our business operations without a lawful basis or your consent when consent is required.

How We Store and Protect Data

Coastline Home Repair takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

We may use secure business systems, cloud storage, customer-management systems, scheduling software, communication platforms, and other technology to store and manage customer information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Information transmitted over the internet may carry inherent security risks.

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, complete transactions, resolve disputes, enforce agreements, meet accounting, tax, legal, regulatory, or insurance requirements, and protect our legitimate business interests.

Whether We Share Information

Coastline Home Repair does not sell your personal information.

We may share information when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.

Information may be shared with:

* Employees and authorized representatives
* Contractors or subcontractors working on your project
* Service providers that assist with website hosting, technology, scheduling, communications, payments, or business operations
* Payment processors
* Customer relationship management systems
* Professional advisors, such as attorneys, accountants, or insurance providers
* Government agencies or authorities when legally required
* Other parties when necessary to protect our rights, property, customers, employees, or the public

Third-party service providers may have access to personal information only to the extent reasonably necessary to perform services on behalf of Coastline Home Repair. These providers may maintain their own privacy policies governing how they handle information.

Customer Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the ability to:

* Request access to personal information we maintain about you
* Request correction of inaccurate information
* Request deletion of certain information
* Opt out of certain marketing communications
* Ask questions about how your information is used
* Exercise other rights provided by applicable law

To make a privacy-related request, please contact Coastline Home Repair using the contact information provided below.

We may need to verify your identity before completing certain requests.

Opting Out and Getting Help

You may opt out of promotional emails or marketing communications by following the unsubscribe instructions included in those communications or by contacting Coastline Home Repair directly.

For text messages, you may reply STOP to unsubscribe from promotional or other eligible text messages. You may also contact us directly if you need assistance or have questions about our messaging program.

Please understand that opting out of promotional communications does not necessarily stop non-promotional communications that are necessary to provide services you have requested, such as appointment confirmations, project updates, invoices, or other service-related messages.

For questions or assistance regarding your privacy or communications, contact:

Coastline Home Repair
160 Wetlands Industrial Drive
Conway, SC 29526
Phone: 843-877-6726

Additional Website Privacy Information

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to keep the website functioning properly, remember certain preferences, understand website usage, measure website performance, improve website functionality, and understand the effectiveness of marketing efforts.

Our website may also contain links to third-party websites, applications, social media pages, or other services. Coastline Home Repair is not responsible for the privacy practices or content of third-party websites.

Coastline Home Repair may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or applicable legal requirements. When changes are made, we will update the "Last Updated" date at the top of this Privacy Policy.